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Dear guests,

Booking an entire guesthouse is a different process than booking a regular hotel room, so please read the terms and conditions carefully.


Please read and familiarize yourself with the General Terms and Conditions of “Kandaferi” guest houses, Miykovtsi village.

When booking and staying at Kandaferi Houses, you are deemed to have read and agree to these general terms and conditions, and a rental agreement is automatically concluded between the lessor and a representative of the group that made the reservation.


Check-in is done with or without prior reservation, on the spot, subject to availability.

  • Check-in after 14:00;
  • Check-out by 11:00.

Early check-in and late check-out are possible only by prior arrangement with the hosts, paying 50% of the cost of one night.

Upon check-in, all guests are required to provide an identity document in accordance with the requirements of the Tourism Act, Art. 116, (1) (identity card or passport). The data provided by you are protected in accordance with the Personal Data Protection Act and the normative acts regulating the protection of information and are processed only in connection with the implementation of the established requirements of the Tourism Act.

  1. A reservation can be made by phone call, by electronic means / e-mail, Facebook, Viber, WhatsApp, etc. / or by verbal appointment.
  2. To confirm the reservation, an advance in the amount of 30% of the overnight stay is paid within 3 working days in a way convenient for the guests: bank transfer, money transfer or in cash. The rest of the amount is paid on site upon check-in.
  3. Advance paid is not refunded if the reservation is canceled due to the fault of the guest. It is possible to change the reservation date for future periods.
  4. Changing the reservation date is possible only once and provided that it is requested at least 21 days before the check-in date.
  5. In case of impossibility of accommodation due to force majeure or a circumstance of essential importance for the client, for which he provided evidence – the paid advance is refunded in full.
Internal order and use of the material and technical base:
  1. All guests are obliged to protect the material and technical base with the care of a good owner.
  2. When leaving the object, the customers are obliged to leave it in the condition in which they found it when they checked in. Hosts may require a security deposit, which is refundable within one day of guests’ departure and final cleaning of the accommodation. The security deposit serves as compensation for damages caused by the customers to the property in the respective house and to the building itself. If the damages exceed the amount of the deposit, the customer undertakes to reimburse them up to their full amount. For any material damage caused, the guests bear full responsibility, paying their value in double the amount of their market price.
  3. The use of tobacco products and others is prohibited in the bedrooms and closed common areas. It is allowed in the yard of the tourist site and in the open areas.
  4. Guests are obliged to behave in a way that does not disturb other customers and does not damage the prestige and good name of the object.
  5. Illegal or immoral activities, such as gambling, prostitution, drug use, possession or use of pyrotechnics or dangerous goods, possession or use of firearms and other weapons – are absolutely prohibited!
  6. In the case of violation of public order (loud noise after 11 p.m.) and a report is made to the officials of the RU-town of Elena, the guests assume all responsibility for solving the case. If the law enforcement authorities impose sanctions, fines, acts, etc. penalties provided for by Bulgarian legislation, they are fully covered by the guests responsible for the established violations.
  7. Open fires are allowed only in designated areas – a static outdoor barbecue or oven.
  8. Moving furniture is not allowed.
  9. Pets are accepted only by prior arrangement with the hosts, as they undertake to comply with all sanitary and hygienic requirements, such as:
    – cleaning by customers when defecating on the territory of the tourist site;
    – are not allowed in the dining rooms – kitchen and dining room;
    – not to cause disturbance to the other customers. The stay of the pet is for an additional fee of BGN 10 per day.